Warranty periods

• Pressure sensors: 24 months from the date of purchase.
• All other products: 12 months from the date of purchase.

This warranty covers defects in materials and workmanship when the product is installed and used correctly.

Who can claim

The warranty applies only to the original purchaser and can’t be transferred. A proof of purchase, such as your Online Motorsports invoice or order number, is required for every claim.

How to make a claim

1. Email info@onlinemotorsports.com.au with your order number, the product and part number, a description of the fault, and clear photos of the product and how it was installed.
2. Don’t send anything back until we’ve approved the claim and given you return instructions.
3. Once we receive the product, we’ll inspect and test it. If the claim is approved, we’ll repair or replace it, or refund you, at our choice.

Approved warranty items are returned at our cost. If the product is found not to be faulty or the claim isn’t covered, the return freight is at your cost.

What’s not covered

• Damage caused by incorrect installation, including mounting a sensor directly to the engine block, fuel rail or pump without a flexible hose.
• Pressure, temperature or voltage beyond the product’s rated range, including spikes, surges or reverse polarity.
• Wiring faults, short circuits, or connection to the wrong equipment.
• Physical damage, including impacts, crushing, dropping, over-tightening, damaged threads or cut cables.
• Damage from fire, crashes, engine or driveline failure, or contamination by fluids, chemicals or debris.
• Water or moisture getting in where the recommended boots or seals weren’t fitted.
• Products that have been modified, opened, repaired or altered, or had their labels or serial numbers removed.
• Normal wear and tear, or cosmetic marks that don’t affect how the product works.
• Labour, removal or installation costs, downtime, lost race entries, or damage to other parts.

Your rights under Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

This warranty is in addition to your rights under the Australian Consumer Law.

Contact

Online Motorsports
Pty Ltd, ABN 96 619 480 545
Gold Coast, Queensland
0405 154 628
info@onlinemotorsports.com.au